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Digital Transformation is the re-assembly of a company, to grow or build new value, revenue & efficiency through technology. Going from a business that does digital, to a digital business. It’s the result of businesses looking to adapt to the incursion of disruptive technologies and a globally connected world.
Tzu & Co. can help your business transform into a 'digital business'.
A digital business uses digital at its core. It’s integral to all decision-making. These types of businesses invest in growth and digital leadership; they are data-driven and use both information and platforms to create new customer value and revenues. They don’t ignore the customer, rather they put the customer experience at the centre of everything they do, they’re transparent, responsive to demands and redefine markets with new digital products. A digital business is positioned for sustainable growth and endurance even through economic challenges.
A business that does digital is different. This type of business treats technology and digital experiences an afterthought to their operational decisions or only as a means to improve efficiencies, replacing old ways of doing things with new ways. A business that does digital is open to disruption and is unable to respond with agility and the decisiveness of a digital business.
Tzu & Co. help you close the gap between your current state and future state; a part of our transformation process is;
- Digital & ICT Health Check: People, Processes, Platforms, IT & Data
- Current State & Future State GAP analysis
- Customer Experience (CX) research and mapping
- Strategic decision making
- Transformation roadmap
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